Digital Dilemma

The Myth of Content Lifecycle Management

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Last week I attended a luncheon about content lifecycle management. Basically, this is a method for organizations to manage their content, digital assets, data, information, records, etc. in a centralized location. The idea behind it is sharing resources. Silos broken down. The end result is more effective sharing, analysis, collaboration, etc.

The image used to showcase this new method was an infinity symbol. Essentially, a never-ending loop that continuously goes around and around. The only problem with this idea is that there’s no way for the lifecycle to end. Lifecycle can mean different things and contain different stages. However, I think most people would agree that at its most basic level a lifecycle contains a beginning (birth or creation) and an ending (death or destruction). The never-ending infinity loop didn’t leave a lot of room for end points. This is one of the most challenging aspects of digital information.

When designing and developing these lifecycle management methods and systems, people seem to forget about that all-important end stage. At a certain point, some of the information, or data, etc. is not valuable anymore. It will only “junk” up the system. It could also slow down performance or impact search results. When content is never deleted out of the system, sometimes this old, outdated content comes up in search results, which can be confusing or annoying.

In my experience, not considering the end stage as an inevitable, and natural, part of the lifecycle at the beginning stages, leads to problems later on. For example, sometimes it can be difficult to find and label content retroactively. Determining criteria for which things to keep and which things to purge can also be more difficult when done at a later stage. I’m not sure how companies can accurately label things as “lifecycle” management when some of the most important stages are missing.

Incidentally, I did ask about the model at the luncheon. I wanted to know where the end of the lifecycle occurred. It seemed an appropriate question from The Deletist. However, the answer wasn’t satisfactory. The presenter explained that one could remove content based on the analysis being generated about it, i.e., low performing. Though this would require some thought about how the removal would actually occur.

Needless to say, I won’t be investing in that vendor’s content “lifecycle” management anytime soon.

Digital Dilemma, True Confessions

The Independent Act of Playing Records

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Growing up my record player was a prized possession. I can still recall how it looked. It came in its own carrying case. An old-fashioned clasp held the box closed. One that could easily be opened by small fingers. The case had a patchy, light blue pattern on it. Inside the top half contained an image of two kids. They sort of resembled the Chucky doll, but in a benign early 80’s way. The bottom half sported a small white turntable, tonearm, large holes for the speaker, and a switch to change the speed. We only had two options for speed. It looked something like this:

Back in the day, we plugged it in. Even so, it was still light weight and portable. The box was small with a white handle on top for carrying it around. To a young kid this meant independence on many levels. I could move my entertainment system around with me. If the record was small, I could even transport that right with the player. More importantly, I could play records by myself and for myself. I didn’t have to rely on a parent, or a voice-activated device with established controls, to listen to music or stories.

As a young child I spent hours listening to records. My best friend and I listened to music or stories. Sometimes singing or playing along. Other times adjusting the speed and laughing at how funny our familiar songs and stories sounded moving too fast or too slow.

I often marvel at how much music something as tiny as my smartphone, laptop, or even my now broken iPod can contain. A lifetime’s collection of records. Yet, they can’t be shared or experienced in the same way. As a child, there was something very deliberate about opening up my record player, selecting an album from a small amount of options, and setting it on the turntable. The actions were small and automatic, but set the tone for an activity of listening or sharing with a friend, without the need for any grownups to help.

Digital Dilemma

Are paper documents outdated?

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I recently started watching the “Lincoln Lawyer” on Netflix. As with most series/movies involving lawyers and law firms, I’m always a bit shocked at the old-fashioned paper documents. It seems that important or incriminating evidence always exists in paper. This even happens when people need to sign documents in the show, or retrieve a file.

What’s odd about this is almost all documents only exist electronically. From the time someone creates a document and uses it, it remains electronic. This is especially true since Covid started. Although e-signatures and digital signatures have been around for over 10 years, the pandemic expedited their usage. Since many businesses had to operate remotely, with employees working from home, acquiring signatures electronically became the norm.

The Netflix “Lincoln Lawyer” series is based on a series of novels by Michael Connelly, first published in 2005. If I consider that, it would make sense reading it that transactions and business would happen with paper. I wouldn’t expect to read anything about smartphones or the pandemic. However, the Netflix series is more modern. The series modifies certain aspects to match the year of creation, 2022. People use smartphones. The lawyers review some discovery documents, such as emails, electronically, even though in one episode they received 80 boxes of physical documents.

However, in the courtroom, the lawyers present evidence in both formats, electronic and physical (paper or other objects). Photos remain digital. Everything else is in a physical format. Witnesses read highlighted sections from pieces of paper, on request. Wouldn’t the new “norm” be to hand someone a tablet to read? Not only is this more accessible because it allows the size to be adjusted, it’s likely the document only existed electronically until it was printed out for a witness to read.

I wonder for the new generation watching these shows, or working in an office for the first time, if these practices already seem outdated. They seem outdated to me and I grew up paper, cassette tapes, and rotary dial. And yet, in a weird kind of way, they also seem perfectly normal.

Human Archives

Grading Homework

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I haven’t been a student for over a decade. Yet, every fall still feels like the start of a new year. Suddenly the air feels crisp, carrying the hint of a chill. Nights come quickly, the sky darkening earlier and earlier. Mornings stay darker, lightening later and later.

Many of my formative years were spent as a student. Being raised by teachers firmly implanted the academic schedule into my bones. Incidentally, this also coincides with the start of a new orchestra season. Even without being a student, this is also the start of a “new” year for me in another way and has been for decades.

Always at this time of the year, seeing and hearing the children once again walk and cycle to school. Noticing the influx of more people everywhere all the time, all signify the start of something new. These things happening also remind me of my father’s nightly grading homework ritual. Though long in the past, each fall reminds me of his dedication and diligence as a teacher.

As a youth, I watched my father take over the dining room table after dinner each night. He sat quietly with a blue pen in his hand reviewing students’ homework. He made checks for correct answers and tiny x’s, sometimes with notes, for the wrong ones. As a teacher, he once told me that grading assignments and getting them back the next day was his homework. He felt that students learned better from the instant feedback and made it a point to return work promptly.

His grading pen was also special in its own way. To anybody looking at it, it had the appearance of a normal blue-ink bic pen. The kind you purchase cheap and in bulk. Or find laying around everywhere. Those who knew my father, however, understood that it was his pen. He rarely let anyone else use it, even family members. When he did let someone use it, he watched them until the pen returned safely to his pocket. And yet, people were always asking to borrow his pen. First of all, he always had one. Everybody knew he kept one in his pocket, all the time. Secondly, the ink always flowed easily. I’m guessing it’s because the ink stayed warm from being close to his body heat.

I’m reminded of all these things when the weather starts to change each fall.

Digital Photos

Selecting the Right Digital Photos

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I’ve been working on another digital scrapbook. As usual, I find the most difficult and time consuming part the digital photos. The first hurdle to overcome is selecting the right photos to use. I usually pick too many and end up weeding some out as a I go. I think the scrapbook I’m working on is going to have 200+ photos.

The second obstacle is aggregating all the photos and adding them to the application I use to make scrapbooks. I feel like this should be easy, but it’s been a tricky process. Most of the photos I need are on my phone. However, if I log into the application on my phone, it’s a different version from the one I use on my laptop to create the album. The end result, I can’t login on my phone and upload the photos directly. Then log back in with my laptop to start using them.

I developed a workaround. First I select the photos on my phone. Then connect to my laptop to transfer them over. Once transferred, I upload them directly to the app. This takes some time because sometimes it can be tricky to find the photos I marked in my phone. After I upload them to the app, I usually end up deleting them off my phone so I don’t have multiple copies floating around everywhere.

Once in the app, the next challenge with the photos is how they are organized. The app organizes the photos by date. I find the chronological order nice for creating scrapbooks. However, sometimes the date reflects the date of when a photo moved from one place to another. For example, I used a couple of photos a friend sent me last year for the scrapbook. The app organized these photos according to the date I downloaded them to my laptop for uploading, rather than the actual date of the photo. They appeared as the most current photos, even though they were from 15 months ago!

After all that, I’m finally ready to begin the fun, creative part of the process. Even though selecting and moving all the photos takes hours of time, I find it’s worth the effort with the finished product.

True Confessions

Learning Music with Technology

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Over the summer I started taking ukulele lessons. I’ve never played a string instrument before. I also haven’t taken music lessons in years. However, I felt inspired to learn something new. The ukulele seemed accessible, plus it’s small, lightweight, recognizable, and doesn’t require me to make reeds. It’s also relatively inexpensive so I figured the financial investment was small enough to take a chance.

It’s different learning how to play a string instrument. First of all, I can see my fingers. Secondly, I can sing or talk while I’m playing. And the added bonus of not worrying about what I eat and when because I don’t need my mouth to play the instrument. The pitches of the four strings still feel a bit confusing to me, but I’ve accepted this is how the uke works. Other than that, the chords are starting to make sense, even though I can only play about a half dozen.

What’s really surprised me is how the lessons are taught. There’s a monitor in the lesson room. Every lesson, the instructor pulls up something to teach on the screen. The first couple lessons it was images of the uke and a basic chord chart. Then it was “Twinkle, Twinkle Little Star” with the lyrics, notes, and chords all written together. I also got a printed version to take home for practicing.

For the last few weeks, we’ve been practicing strumming patterns with a talking metronome playing through YouTube during our lessons. Sometimes we play along with a video of the current song I’m learning. Last week, the instructor pulled up a metronome with some drumming beats under it. We played along and had a mini jam session.

I have to confess, the first time the metronome started playing on the screen I had a flashback to high school. I used to have a piano teacher who would place the metronome on the piano during my lessons. It was an old-fashioned looking wooden box with a lever that used to swing back and forth to steady ticking noise. To this day I can’t stand the sound of clocks ticking.

The new lessons, and method of teaching, are really fun and engaging. I know these types of options have been around for a long time, but I spent my youth practicing alone, with no technology, and it’s a hard habit to change.