Last weekend I ordered pizza from Uber Eats. Admittedly, I don’t often order take out (or delivery). If I do get one of these things, I’m more likely to order directly in the restaurant and wait for the order. I’m…
Category: True Confessions
Making the Most of the Hybrid Workplace
There have been new developments since my previous post on the hybrid workplace in December 2021. Back then, we had only started our two-day a week pilot. Little did I know that right after that post went live, another lockdown…
Quality Customer Service
I’ve blogged several times about poor, frustrating customer service experiences. They often result in a lot of wasted time. Usually the resolution feels unsatisfactory or anti-climatic. This is likely because it takes so much effort to get to the outcome.…
Moving Furniture, Changing Perspective
Recently I relocated a secretary desk from one room to another. It wasn’t a seismic change. However, it was enough to get a fresh perspective on two rooms. I had space in both rooms, so luckily only the one piece…
A (somewhat) Promising Customer Service Experience
Last week I had a minor fender bender. Importantly, nobody was hurt. As the other car owner wisely said, it’s just metal and we can fix that. I haven’t been in any kind of a car accident since the 1990’s.…