There have been new developments since my previous post on the hybrid workplace in December 2021. Back then, we had only started our two-day a week pilot. Little did I know that right after that post went live, another lockdown…
Category: True Confessions
Quality Customer Service
I’ve blogged several times about poor, frustrating customer service experiences. They often result in a lot of wasted time. Usually the resolution feels unsatisfactory or anti-climatic. This is likely because it takes so much effort to get to the outcome.…
Moving Furniture, Changing Perspective
Recently I relocated a secretary desk from one room to another. It wasn’t a seismic change. However, it was enough to get a fresh perspective on two rooms. I had space in both rooms, so luckily only the one piece…
A (somewhat) Promising Customer Service Experience
Last week I had a minor fender bender. Importantly, nobody was hurt. As the other car owner wisely said, it’s just metal and we can fix that. I haven’t been in any kind of a car accident since the 1990’s.…
The Covid Purge
As Covid restrictions are relaxing, I’ve been going out more. It’s forced me to consider the things I’m wearing. Admittedly, for the last two years, I’ve basically been wearing yoga pants, t-shirts, and hoodies. On the plus side, I haven’t…