The pandemic caused swift changes. Some retailers had to move their businesses online practically overnight. They also had to rethink processes about getting goods to customers. And for many of them, their online resources were lacking. Shopping online is not…
Category: Digital Dilemma
The Paradox of Technology
The allure of technology is that it seduces us into thinking it makes everything easier. However, that is not always the case. I love my many technological devices. In some ways they have improved and simplified my life. Yet in…
The Problem with Doing Business by Email
I’m amazed at how relevant email is with so many alternatives available. Doing business by email is still the status quo. This is true even when exchanging highly personal and sensitive information. Better and safer options are available. Why don’t…
Social Media: Fanning the Flames
When social media started, it was different from how it is now. Social media was a new way for people to communicate. To share ideas, disagree with one another, and have open discussions. Facebook, for example, was for people to…
Social Media Mixed Messaging
Figuring out the real information from disinformation/ misinformation can be confusing on any social media platform. Social media companies, e.g., Facebook, Twitter, also struggle to make this determination. Facebook claims to use algorithms to scan through millions of posts. However,…