Category: Digital Dilemma

A Use Case for AI

Submitting insurance claims is one activity I would gladly delegate to AI and automation. The transition from paper forms and snail mail to online data entry definitely improved the process. However, the transformation wasn’t enough to create a real high-quality…

The In-Office Conundrum

The hybrid work arrangement was one of the pandemic’s few silver linings. It was a crazy, forced, social experiment many of us endured. However, in the end, we know the hybrid arrangement worked in a lot of ways. For me,…

AI Missing the Obvious

I’ve been using my AI goggles for almost a year now. In the beginning I plodded along with my same boring workouts. Except for the first time, I could visually see how boring the sets were in the recorded results.…

The (AI) Agent Will See You Now

Before anybody has had a chance to adjust fully to the introduction of generative AI (artificial intelligence), there’s already a new version available. The next iteration is Agentic AI. This new type of AI can “think” for you. It can…

AI Missing the Mark

In recent months I’ve read an alarming number of articles about the negative impacts of people developing relationships with AI chatbots. There are stories about teenagers, and adults, committing suicide. Other stories discuss AI chatbot users having mental breakdowns or exhibiting…