About four years after my smartphone and I took an unexpected dunk in Lake Ontario, I found myself in a similar situation. While in a shallow pool, my phone slipped from my fingers. Plunk – right in the water. Argh!…
Category: Digital Dilemma
Why Mail-In Voting Is Problematic for the US Presidential Election
This November I will be mailing an absentee ballot for the US presidential election. It is the fourth time I’ve voted this way. In 12 years, the process remains old fashioned, despite the abundance of better options available. Once every…
Upping the Online Shopping Game
The pandemic caused swift changes. Some retailers had to move their businesses online practically overnight. They also had to rethink processes about getting goods to customers. And for many of them, their online resources were lacking. Shopping online is not…
The Paradox of Technology
The allure of technology is that it seduces us into thinking it makes everything easier. However, that is not always the case. I love my many technological devices. In some ways they have improved and simplified my life. Yet in…
The Problem with Doing Business by Email
I’m amazed at how relevant email is with so many alternatives available. Doing business by email is still the status quo. This is true even when exchanging highly personal and sensitive information. Better and safer options are available. Why don’t…